Your baggage & it’s contents are your responsibility and carried at your own risk.
Our liability for luggage is limited to 35,00 per item. We highly recommend that you take out adequate travel insurance to cover any possible loss or damages which may occur in transit if your luggage is worth more than this.
No claims can be made for normal wear and tear, small scratches, scuffs, dents and cuts.
We do not accept liability for inconvenience, stress or valuable content losses if your baggage unfortunately gets lost or damaged.
‘Damaged luggage’: damaged bags need to be inspected, and/or photographs provided. You will forfit any right to claim for a damaged bag if not reported within 48hrs.
No claims can be made for damages caused by airlines or airport handling. We can only attend to damage claims when we have confirmation that the damages are as result of an incident whilst on board our transfers.
Wheelchairs: We accept lightweight manual wheelchairs for travel, subject to them being capable of being stowed in the coach’s luggage hold. We regret that we are unable to accept manual wheelchairs that weigh more than 20kg.
No form of compensation can be claimed for any of the following items: Baby prams & buggys, Child car seats, Mobility scooters, Musical instruments, Cameras, Electronic equipment, Mobile phones, Computers, Laptops, ‘I’pads & Tablets, Jewellery, Cash and Credit cards, as well as any perishable products, and items of the delicate category *ie, fragile & precious items glass & silverware … etc….
Any items of great value should be privately insured. We recommend you carry any special items with you at all times and therefore keep such items of hand luggage size for safe-keeping.
The item in question has minimal damage and still functional.
ie, Major dents, wheel-loss, broken handle, Broken stands / Trolleys etc ..
Damages that do not prevent future usage & travel: MIN 5,00€ – MAX:15,00eur
SEVERE DAMAGES:The item has been destroyed and left in an unusable state, not fit for future travel,
Damages that prevent future usage & travel: MIN 15,00 – MAX 35,00eur
LOST LUGGAGE:After > 72hrs Basic essentials: ie, toiletries & Pharmaceuticals : MAX. 15,00 €
After > 4 days: MAX per suitcase : 35,00euros (This payment does not include personal contents, Passengers should have their own private insurance policy to cover the excess and claim in full. *Recommended particularly when carrying items of value.)