On arrival into Alicante Airport
Please present your transfer booking confirmation at the RESORT CARE desk located on level: minus-2 . You’ll find us directly below the Arrivals hall (on same level as the coach parking)
Should you have difficulty finding us, call for assistance: Telf (0034) 96 588 9094 (24hrs).
As our coaches serve a combination of flights you may experience some waiting time depending on the actual arrival time of flights on the day, once flights have landed, the planning of services can also be affected by the local airport handling agent which may add time onto luggage collection, lost property reports, wheelchair assisted passengers …etc … (We aim to keep this time to a Maximum of 1 hour)
Shuttle transfers – Vehicle Type
Each service will depend on the combination of programmed flights involved and the total amount of passengers on board.
As every transfer varies in size, RCDS reserve the right to provide an adequate choice of vehicle be it in the form of a standard taxi, or mini-bus, However, in most cases «SHUTTLES» are generally supplied by large coaches.
Many areas in town have extreme limited access for coaches
Should we have difficulty reaching your accommodation (or, intended centralized point )
you will be taken to – or, collected from the nearest accessible point, or a local taxi rank.
Transfer times are estimated, subject to actual arrival flight times on the day.
Each and every service will depend on traffic & number of stops en-route.
Shuttlebuses have centralized Arrival drop off points & Departure pick-ups
Our aim is to facilitate coach routes & reduce journey time around town.
Numerous properties can be affected during peak season & Local fiestas!
It is the clients obligation to ensure they confirm the pick-up point and collection time locally in resort a day or 2 prior to departure.
Shuttlebuses do not service residential Apartments/Areas.
Our Shuttle service operates only to & from Touristic Hotels & Apartments.
Clients with private accommodation should book a ‘Private Transfer Service’.
Shuttlebuses To & From ALBIR will stop & collect at “4” fixed points only ;
Hotel Albir Garden, Hotel Albir Playa, Consum Supermarket
& On the Roundabout behind Hotel Albir Kaktus.
Most «Private transfers» provide «door-to-door» service *However, there may be some restrictions making this impossible for us to guarantee. You must consider the location of your destination. Direct Access can depend on various factors, such as: road-works & forced/unexpected diversions, fiesta programmes, and the type of vehicle supplied to accommodate your party.
Child places on Shuttle coaches are counted ‘per seat’ from the age of 2yrs old. Infants under 2yrs are carried FREE on the SHUTTLE-BUS service however as no seat will be provided they must travel on parents or guardian’s lap for the duration of the journey.
BABY SEATS are ONLY Available on PRIVATE Transfers.
*Please bare in mind that a baby seat will reduce passenger capacity, therefore, you may need to change your reservtion to ensure you book a vehicle size suitable to accommodate your whole party as well as sufficient allowance for lugagge & any other extra ítems.
Baby seats & Child Boosters must be pre-ordered directly with RCDS at least 72hrs prior to travel: E-mail your request to firstname.lastname@example.org
Cancellations & No Shows
Resort Care will not be responsible (nor liable for extra costs) should any client decide to make their own way to or from the airport. Refunds are not permitted for “No Show” passengers leaving vacant seats or private services exceeding waiting time. *100% charges apply for cancellations within 24hrs of travel.